THE TULLE BOX!

YOU THINK IT, I CREATE IT!

The Tulle Box is your one-stop shop for custom-made apparel, crafts, event planning, and more!

prices

*Prices are subject to change at any moment for any reason*

Order INQUIRIES

Not seeing what you are looking for? Send an email for additional inquiries or questions!

Event planning

Whether you are only looking for some guidance on where to start or the works, The Tulle Box, LLC can help to make your event perfect!

Plan Your Event!

Return/refund policy - the tulle box, llc

Effective Date: 3/1/2024

1. Custom Orders: The Tulle Box, LLC specializes in crafting custom-made products tailored to our customers' unique specifications. These products, often referred to as "custom orders," are meticulously created to meet individual preferences, styles, and requirements. Please note that we are unable to duplicate someone else's work exactly and will work with you to customize your creation!

2. Payment for Custom Orders: Customers placing custom orders are required to provide 35% of the total at the time of booking. Final payment must be received 48 hours before the commencement of the crafting process. This payment covers the cost of materials, labor, and other associated expenses related to the creation of the custom product.

3. No Refund Policy: Due to the personalized and unique nature of custom orders, The Tulle Box, LLC operates on a strict no refund policy for these orders. Once a customer has placed and paid for a custom order, refunds will not be provided under any circumstances.

4. Order Confirmation: Upon placing a custom order and completing the deposit payment, customers will receive an order confirmation, specifying the details of the custom product, as well as the agreed-upon timeline for completion.

5. Changes to Custom Orders: Customers may request changes to their custom orders within 24 hours of placing the order, as communicated in the order confirmation. Any modifications requested outside of this timeframe may be subject to additional charges or may not be accommodated.

6. Quality Assurance: The Tulle Box, LLC is committed to delivering high-quality custom products that meet or exceed customer expectations. We undertake rigorous quality control measures to ensure the craftsmanship and materials used in custom orders adhere to our standards.

7. Communication: We encourage open communication with our customers throughout the custom order process. If there are concerns or questions regarding the order, customers are encouraged to contact us at thetulleboxcreations@gmail.com.

8. Damaged or Defective Products: In the rare event that a custom product is received damaged or defective, customers should contact us promptly to discuss the issue. We will work to address and resolve the matter in accordance with our policies.

9. Legal Disclaimers: This "No Refund for Custom Orders" policy is subject to all other terms and conditions outlined in The Tulle Box, LLC's Terms of Service.

10. Contact Information: For any inquiries or concerns related to custom orders, please contact us at thetulleboxcreations@gmail.com.

Shipping/delivery/install policy - the tulle box, llc

Effective Date: 3/1/2024

1. Order Processing: All orders placed with The Tulle Box, LLC website are processed within 2 business days. Orders are not processed on weekends or holidays. Custom orders may have longer processing times, and customers will be notified of the expected timeline.

2. Shipping Methods: We offer various shipping methods, and the available options will be presented during the checkout process. The shipping costs are calculated based on the selected method, the destination, and the weight of the items in the order.

3. Shipping Destinations: The Tulle Box, LLC currently ships to addresses within the contiguous United States. For shipping to locations outside of this area, please contact us at thetulleboxcreations@gmail.com to discuss shipping options.

4. Shipping Confirmation: Once your order is shipped, you will receive a shipping confirmation email containing tracking information. Please note that it may take up to 48 hours for the tracking information to be updated.

5. Delivery Timeframes: Delivery times vary based on the shipping method selected and the destination. Estimated delivery times are provided during the checkout process and are calculated from the date of shipment. The Tulle Box, LLC is not responsible for delays caused by shipping carriers or other factors beyond our control.

6. International Shipping: At this time, The Tulle Box, LLC does not ship internationally.

7. Lost or Stolen Packages: The Tulle Box, LLC is not responsible for lost or stolen packages after the order has been marked as delivered by the shipping carrier. If you encounter issues with the delivery of your order, please contact the shipping carrier directly.

8. Address Accuracy: Customers are responsible for providing accurate and complete shipping addresses. The Tulle Box, LLC is not liable for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Order Tracking: Customers can track their orders using the provided tracking information. If you encounter issues with tracking or have questions about your order's status, please contact us at thtulleboxcreations@gmail.com.

10. Local Delivery: The Tulle Box, LLC offers delivery within the Hampton Roads, VA area (including but not limited to Newport News, Hampton, Suffolk, Norfolk, VA Beach, and Williamsburg) for an additional fee. The delivery fee is calculated based on mileage from The Tulle Box, LLC homebase in Newport News, VA. For charcuterie orders, The Tulle Box, LLC offers delivery within the Hampton Roads, VA area (including but not limited to Newport News, Hampton, Suffolk, Norfolk, VA Beach, and Williamsburg), and set up is included with delivery fee. The Tulle Box, LLC has the right to refuse local delivery for any reason at any time. To avoid delivery fees, customers may pick up custom orders at a location and timeframe agreed upon by the customer and The Tulle Box, LLC.

11. Balloon Delivery/Install: The required timeframe for each install is dependent upon size and variation of the install, and associated fees will be discussed during the order processing phase.

12. Contact Information: For any inquiries or concerns related to delivery, shipping, and installation, please contact us at thetulleboxcreations@gmail.com.

Effective Date: 3/1/2024

Thank you for visiting The Tulle Box, LLC website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect:

1. Personal Information:

Name: We may collect your name when you create an account or inquire about an order.
Contact Information: This includes your email address, phone number, and shipping address.
Payment Information: If you make a purchase, we collect payment details (e.g., credit card information) to process transactions securely.

2. Non-Personal Information:

Cookies: We use cookies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

How We Use Your Information:

We use the collected information for the following purposes:

Order Processing: To process and fulfill your orders.
Communication: To send order confirmations, updates, and respond to inquiries.
Improvement of Services: To enhance our website, products, and services based on your feedback.
Marketing: With your consent, we may send promotional emails about new products, special offers, or other information.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
Legal Compliance: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
Security: We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices:

You have the right to:

Access and Update: Access and update your personal information by logging into your account.
Unsubscribe: Opt-out of receiving promotional emails by following the instructions provided in each email.

Changes to This Policy:

We may update our Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

If you have any questions or concerns regarding this Privacy Policy, please contact us at thetulleboxcreations@gmail.com

Terms and conditions - the tulle box, llc

Effective Date: 3/1/2024

Please read these Terms and Conditions ("Terms") carefully before using The Tulle Box, LLC website (the "Service") operated by The Tulle Box, LLC ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Intellectual Property:

All content, including text, images, graphics, logos, and designs on the website, is the intellectual property of The Tulle Box, LLC and protected by applicable copyright, trademark, and other intellectual property laws.

2. Use of the Service:

You agree to use the Service for lawful purposes and in accordance with these Terms. You are prohibited from:

Violating any applicable laws or regulations.

Infringing upon the rights of others.

Engaging in any activity that may disrupt or interfere with the proper functioning of the Service.

3. Account Information:

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

4. Product Information:

We make every effort to display accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on the website.

5. Pricing and Payment:

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

6. Links to Third-Party Websites:

The Service may contain links to third-party websites or services that are not owned or controlled by The Tulle Box, LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

7. Termination:

We reserve the right to terminate or suspend access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms.

8. Changes to Terms:

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The updated version will be posted on this page with the effective date.

9. Contact Us:

If you have any questions about these Terms, please contact us at thetulleboxcreations@gmail.com.

CONTACT the tulle box, llc